Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

If your purchase exceeds LKR 10,000 the delivery will be free of charge. For all other orders lesser we will charge a flat LKR 650 fee per a package. Or Call us on 070 2 500 500 for arranging customizable delivery plan.

Which payment methods are accepted in the Online Shop?

We accept cash on delivery, online PayHere payments and Bank Transfers. Select your method of payment at checkout.

How long will delivery take?

Once the order is confirmed we will ship within 1 business day and your order will be received within 2 business days.

How secure is shopping in the Online Shop? Is my data protected?

All your data is protected through encryption and we do not store any of your data without your consent. Your payment information will be processed by PayHere a renowned payment provider of Helakuru in Sri Lanka.

What exactly happens after ordering?

After your order is received, if you pay online, then your order will be confirmed automatically and will be receiving a call from us to confirm the address. If cash on delivery or bank transfer is selected, we will call you to proceed with the order.

Do I receive an invoice for my order?

Your invoice will be emailed to your after checkout in online payments and bank transfers. You will receive your invoice while you collect your delivery in cash on delivery.

Send us an email

hello@tonermore.lk

Call Us

070 2 500 500